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Director of Community Engagement

Company: VirtualVocations
Location: Salt Lake City
Posted on: October 16, 2024

Job Description:

A company is looking for a Director, Community to lead their E-Learning Heroes community platform.



Key Responsibilities:

Develop and implement a comprehensive strategy to engage and grow the customer community
Oversee discussions, events, and gamification strategies to enhance user engagement
Define key performance indicators (KPIs) for community success and track these metrics



Required Qualifications:

8+ years of community management experience, preferably in a SaaS or technology company
5+ years of leadership experience managing customer-facing teams
3+ years of experience using e-learning products
Experience with Khoros and Salesforce is strongly preferred
Passion for creating outstanding customer experiences through technology

Keywords: VirtualVocations, Sandy , Director of Community Engagement, Executive , Salt Lake City, Utah

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