MARC SERVICES SPECIALIST/RECREATION (FT)
Company: Park City Municipal Corporation
Location: Park City
Posted on: October 18, 2024
Job Description:
JOB SUMMARYMarc Services Specialist at the Municipal Athletic
and Recreation Center (MARC) is responsible for representing and
maintaining the standards of the Recreation Department by providing
information and assistance to customers and potential customers
regarding all recreation programs and facilities and providing
administrative assistance for all recreation and city programs in a
professional manner. TYPICAL DUTIES:
- Responsible for greeting customers in a welcoming and
professional manner; provides exceptional customer service in
person and on the phone.
- Prepares the facility for daily operations; helps maintain the
MARC in a clean and neat fashion picking up lobby, locker rooms,
random trash, wiping down counters and windows; restocks shelves
and flyer kiosks, roams facility for areas that need
attention.
- Responsible for registering customers for classes and programs
using registration software and issues proper receipts; accountable
for collecting payments from customers for all registrations.
- Responsible for completing shift checklists and proper
paperwork, including daily reconciliations, and updating patron
waivers.
- Responsible for knowing all program information provided by
Park City Recreation and conveying this to customers in a timely
and professional manner; serves as a resource for part-time
staff.
- Assists all departments within the MARC with overflow work as
requested.
- Contact other City departments (IT, Building Maintenance, etc.)
to resolve facility issues when necessary.
- Responsible for knowing and following City policies such as
Cash Handling, Email, and Internet policies.
- Responsible for enforcing Recreation Center rules and
policies.
- Participates as part of the Recreation Team by engaging with
co-workers and working towards the goal of exceptional customer
service and a product that exceeds the community's
expectations.
- Drive van on occasion to assist with recreation programs as
needed.
- Other related duties as assigned.
MINIMUM QUALIFICATIONS:
- Must have a high diploma or equivalent.
- Experience in customer service and cash handling.
- Physical ability to patrol the gym facility daily, move gym
equipment as necessary, and assist with recreation programs and
classes when needed, including the ability to occasionally lift up
to 50 lbs.
- Knowledge of customer service practices and general computer
programs; including the ability to learn programs including but not
limited to, Microsoft Word and Outlook as well as basic accounting
and applicable applications.
- Ability to obtain and maintain CPR/First Aid/AED
certifications.
- Valid state driver's license. WORKING CONDITIONS:
- Must occasionally lift and/or move up to 50 pounds while making
daily rounds of the facility, relocating equipment to the proper
locations, and assisting with programs, classes, and special
projects. This also includes a variety of continuous sitting,
standing, bending and crouching.
- Work is generally performed in a climate-controlled recreation
facility, but does require some work outdoors while assisting with
programs and events.
- Regular requirements to conduct patrols to ensure patron
safety, rules compliance, proper equipment safekeeping and storage,
and to be able to respond to any concerns regarding patron behavior
or facility issues.
- Occasional exposure to stressful situations while working with
community members.
- The noise level in the work environment is usually moderate,
with some exposure to due to loud music and fitness equipment.
- Non-traditional working hours requiring flexibility which may
include evenings, weekends, and holidays.
Compensation details: 23.51-29 Hourly Wage
PI2ac834d273c5-37248-35682676
Keywords: Park City Municipal Corporation, Sandy , MARC SERVICES SPECIALIST/RECREATION (FT), Other , Park City, Utah
Didn't find what you're looking for? Search again!
Loading more jobs...